In the event of 15 working days (25 for non UK customers) passing from the point of dispatch with no goods being received we will confirm the delivery address with yourself and normally would either dispatch a replacement shipment or issue a refund. If you wish to cancel the order & source elsewhere please contact us. Typically any delays encountered are for just a 24 hour period. Sorry if this occurs with your order - we are still processing the order and will dispatch ASAP. International DeliveryĮstimated Delivery Time (from point of dispatch)ĭelivery Issues What if my order hasn't dispatched within the dispatch time estimate? When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Customs policies vary widely from country to country-you should contact your local customs office for further information. Additional charges for customs clearance must be borne by the recipient we have no control over these charges and cannot predict what they may be. The recipient of an international shipment subject to such import taxes, customs duties, and fees (which are levied once a shipment reaches your country) must comply with them and Aphrohead Limited / cannot be held liable whatsoever for these charges. Orders that are shipped to countries other than the United Kingdom may be subject to import taxes, customs duties, and fees levied by the destination country. For all orders shipped by Aphrohead Limited /, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Customers located in one country selecting delivery to an alternative country may see delivery charges added at checkout.You as the buyer are responsible for assuring that the product can be lawfully imported to your selected destination country. reserve the right to cancel or amend orders which incur a loss for. Please note items may dispatch in separate shipments. Saver worldwide delivery is offered for most orders. Also please note that we do not dispatch on the weekend and do not class these as working days. Orders from 6pm for example wouldn't process that day so delivery estimate would be 4 days.

if this states 'Usually Dispatched Within 1 Working Day' and you order at 11am the delivery estimate would be 3 days. Calculating estimated delivery timesĭelivery is estimated at 1-3 working days after dispatch (depending upon options chosen at checkout) PLUS the 'Availability' time estimate given in the product price section at the top of the page. Please note items may dispatch in separate or combined shipments when purchasing multiple items, also that tracking may or may not be available as we use a range of postal delivery companies and couriers.

Faster delivery options available at checkout. Typical delivery time is 3 working days after dispatch. Completely FREE saver delivery is offered for all orders.

The silver wolf by alice borchardt